Recently we were able to solve a long standing issue with our Disaster Recovery Plan. I will use the example of Active Directory Federation Services (ADFS). ADFS is a service that we want highly available so it would be configured in a server farm. For this example, we will say that two servers are deployed […]
In a recent project I worked on creating an internal SharePoint site that would serve as an informational website for staff. The goal was to implement a design that would have buttons for navigating to informational resources. Basically, the site needed to be dressed up a bit without a lot of custom development. I decided […]
This is the ninth in a series of posts that will address customer service and IT. To read previous posts in this series, click on Part 1, Part 2, Part 3, Part 4, Part 5, Part 6, Part 7, or Part 8. Embarking on a discussion of attitude might seem a thankless task, but not if we remember that the key to […]
Setting up MBAM (Microsoft BitLocker Administration and Monitoring) appears daunting at the beginning, but proved to be relatively straightforward to set up. Preparation and planning helps immensely. Microsoft provides a nice planning checklist that aids in preparing the deployment. When creating the required security groups, it helps to make note of the purpose for the […]
There are a number of ways to track data changes in SQL Server databases, many of which include table triggers to log the changes. In this post I provide a streamlined approach to setting up those triggers and keeping them up to date. A number of years ago I inherited an application that had a […]
Visibility – Look at the advertisement for any network monitoring product and you will find visibility as a feature of the product. Dictionary.com defines visibility as “the state or fact of being visible.” They define visible as “that can be seen; perceptible to the eye.” If you are responsible for operating a network into which you have no visibility, stop reading right here […]
Null is not a number. This is not news to anyone who has done even a little programming. It is a placeholder that essentially says, “This variable does not have a value assigned to it.” This is why the various programming languages and scripting environments that we use have methods, functions, and/or operators to test […]
I was hoping to write something witty, inspiring, or topical for our 150th celebratory blog post, but instead I think I will keep it to a simple thank you. To Our Blog Leaders: For those of you who are regular contributors to our blog, I wish to express my deepest gratitude. Without individuals such as […]
Get away from your desk. Get out of your office. Go see your customers. I remember the days back when I worked in desktop support. I would start the day by checking the ticket system, then grab some tools and replacement parts, and head out the door. Maybe I would come back to the office […]
This is the eighth of several posts that will address customer service and IT. To read previous posts in this series, click on Part 1, Part 2, Part 3, Part 4, Part 5, Part 6, or Part 7. A person’s attitude contributes greatly to the outcome of any project. In the same way, the attitudes of individual staff members can affect the […]
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