Customer Service for the Modern Technician

In the past, Desktop Support Technicians were primarily focused on systems, and did not have many interactions with staff outside the Technology Department. In today's world of 1:1 deployments, technicians are required to have face-to-face interactions with administrators, teachers and students. Learn how the Ephrata Area School District Technology department has adapted to this new landscape by partnering with teachers and students to create a positive learning environment.


Time: May 8 - 2:00 PM
Location: Room 108
Audience Level: All
Audience Knowledge:


Tech Talk Live is the only conference of its kind in the region specifically designed for IT pros in education.

1020 New Holland Avenue, Lancaster, PA 17601

(717) 606-1770