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Tech Talk Live Blog

Virtual Appliances and Serial Ports

Brian Steigauf


I love virtual appliances. All of the ease of use, none of their subpar hardware. If you already have a highly available, redundant virtual infrastructure, why would you add hardware that is outside of your control? Plus, you can replicate the “appliance” to have a cold standby that you can bring up in minutes, should […]

Technology Budgeting 101 for School Districts

Jessica Diller


It is that time of the year when school districts are finalizing budgets and forecasting spending for the 2017-18 fiscal year. Unlike outside industry, schools have to plan for upcoming school years with many factors still up in the air, such as new administrations, budget impasses, new guidelines, and new legislature and policy changes. Schools […]

Setting Up Cisco Meraki Access Points

Frank Olshansky


Meraki access points (APs) have a number of options that can be set, and sometimes it is hard to find the right setting in their documentation. The goal of this post is to walk step-by-step through the process to set up a Meraki wireless network. First, you will need to set up the APs is […]

Information Architecture Example for SharePoint Online Extranet Sites

Margie Morales


Recently a request came in to create a new extranet site for an internal business unit for the purpose of collaborating with external people. I figured this would be a great opportunity to evaluate using SharePoint Online on Office 365 instead of my usual task of adding a site to an existing on-premises SharePoint. Starting […]

Skype for Business Upgrade

Dave Light


I recently upgraded our Lync 2013 infrastructure to Skype for Business 2015.  Starting out I thought this would be easy, right?  It is nothing more than just a big cumulative update for Lync 2013 server, just hit next, next, finish, and you are done.  While the upgrade was fairly easy, there was a little more to it than […]

Check Your Pockets for a Data Breach

Nancy Morris


An article published in Infosecurity Magazine in 2016 reported that as many as 22,000 USBs are left at dry cleaners every year. Even worse, some 973 mobile phones are also absentmindedly left behind in pockets and handed in, the study found. For the past several years, security has been the #1 topic of interest to our audience […]

Link Layer Discovery Protocol and Hostnames

Roy Hoover


Link Layer Discovery Protocol (LLDP) is a protocol designed to be used by network devices for advertising their identity, capabilities, and neighbors. This is an open standard version of vendor specific protocols like Cisco Discovery Protocol (CDP).  These protocols are very useful when deploying voice over internet protocol (VOIP) telephones. Typically, a network that includes VOIP telephones […]

Useful Tools

Greg Hess


In the technology world there are many useful tools available for a wide range of needs.  Here are several tools that are worth reviewing.  I use them for various needs like organization, project management, working with data files, and augmenting development.  Some of them have a cost, but many are free. Online Tools io– (Flowcharts) […]

All About Trust

Mike Williams


Everyone in IT is consigned a certain level of trust. Some more than others. “Snowden” opened over the weekend. This movie is the account of Edward Snowden, the cybersecurity worker who copied and disclosed classified information acquired during his work as a U.S. government contractor. Among the information released were details of government surveillance programs […]

Customer Service and IT: Successful End User Support – Part 7 – Training

Susan Koetzle Hoffman


This is the seventh of several posts that will address customer service and IT. To read previous posts in this series, click on Part 1, Part 2, Part 3, Par​t 4, Part 5, or Part 6.​ Most of the blogs in this series have addressed ways to help users directly and how to create resources that allow users to help themselves.  […]

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