Tech Talk Live Blog

The Blind Shall See

Roy Hoover

Visibility – Look at the advertisement for any network monitoring product and you will find visibility as a feature of the product. Dictionary.com defines visibility as “the state or fact of being visible.” They define visible as “that can be seen; perceptible to the eye.” If you are responsible for operating a network into which you have no visibility, stop reading right here […]

Null is the Loneliest Un-number

Matthew Kernicky

Null is not a number. This is not news to anyone who has done even a little programming. It is a placeholder that essentially says, “This variable does not have a value assigned to it.” This is why the various programming languages and scripting environments that we use have methods, functions, and/or operators to test […]

Thank You from Tech Talk Live

Tim Laubach

I was hoping to write something witty, inspiring, or topical for our 150th celebratory blog post, but instead I think I will keep it to a simple thank you. To Our Blog Leaders: For those of you who are regular contributors to our blog, I wish to express my deepest gratitude.  Without individuals such as […]

Get Out of the Office

Mike Williams

Get away from your desk. Get out of your office. Go see your customers. I remember the days back when I worked in desktop support. I would start the day by checking the ticket system, then grab some tools and replacement parts, and head out the door. Maybe I would come back to the office […]

Customer Service and IT: Keys to Successful End User Support – Part 8 – Attitude

Susan Koetzle Hoffman

This is the eighth of several posts that will address customer service and IT. To read previous posts in this series, click on Part 1, Part 2, Part 3, Par​t 4, Part 5, Part 6, or Part 7.​ A person’s attitude contributes greatly to the outcome of any project.  In the same way, the attitudes of individual staff members can affect the […]

Intelligent Personal Assistants – The Future Is Now!

Litty Kurian

An intelligent personal assistant (IPA) is artificial intelligence software that can perform common utilitarian tasks based on human input. They have become quite the rage recently. Some of the well-known ones are Alexa from Amazon, Siri from Apple, Microsoft Cortana, and Google Assistant. They use voice recognition to process human commands, provide information, or perform certain utilitarian […]

PowerShell and Version Control with Team Foundation Server/Git

Shawn Mellinger

​I have a confession to make; I have been very lax about version control in my PowerShell scripts. It is easy to view scripting from a sysadmin mindset. The script exists to fix a problem or process that existed. Then when that process changes just make appropriate changes to the script. Complications arise when you […]

Virtual Appliances and Serial Ports

Brian Steigauf

I love virtual appliances. All of the ease of use, none of their subpar hardware. If you already have a highly available, redundant virtual infrastructure, why would you add hardware that is outside of your control? Plus, you can replicate the “appliance” to have a cold standby that you can bring up in minutes, should […]

Technology Budgeting 101 for School Districts

Jessica Diller

It is that time of the year when school districts are finalizing budgets and forecasting spending for the 2017-18 fiscal year. Unlike outside industry, schools have to plan for upcoming school years with many factors still up in the air, such as new administrations, budget impasses, new guidelines, and new legislature and policy changes. Schools […]

Setting Up Cisco Meraki Access Points

Frank Olshansky

Meraki access points (APs) have a number of options that can be set, and sometimes it is hard to find the right setting in their documentation. The goal of this post is to walk step-by-step through the process to set up a Meraki wireless network. First, you will need to set up the APs is […]


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